Price vs. Quality

As homeowners, many of us are always looking to get our work done at the lowest possible price. The problem is we don't realize that we are setting ourselves up for disaster by working with contractors all too eager to satisfy this requirement. These are the same contractors who will work for the least amount of money, but in the process will give us the least they can in terms of time, labor, material, attention to detail, quality and value. Who can blame them? Why should they give us more when we are not willing to pay them for more? Yet we all moan and groan to everyone we can when we don't get the good work and service that we really want. It's a catch 22 situation, which is only escaped when we can accept the fact that a low price and excellent quality and service are at opposite ends of the spectrum. We live in a capitalistic world, where better people command and get rewarded for their better skills, service and work, it's plain and simple, and capitalistically, makes perfect sense. All the old clichés apply. If you pay peanuts, you get monkeys, and you get what you pay for, etc.

So now you need to ask yourself what it is you want in a major construction project. Is it a job done correctly with attention paid to all the details or do you just want a job done at the lowest possible price? We know you want both, but these two ideals cannot be met, for the reasons explained above, and for a few more listed below.

A job done at the lowest price is the lowest for a very good reason. We believe we offer the highest quality workmanship, and the best value in the "market".

It cost money to have a person whose sole job is to be a supervisor, and to have this position as part of a tree service. Most contractors don't have a supervisor because it would force them to put their prices up to pay for him, and they are afraid to lose your job to a lower bidder. It stands to reason that for a lower or cheaper price, steps must be left out; details cannot be taken care of.

The service, however, will be cheaper, and then it is just a question of time before problems emerge, and the joy of a low price is soon replaced with the bitterness of an improperly completed job, and a great deal of unnecessary expense and inconvenience.

At Redfern Tree Service, for your sake and ours, we do the job properly. We don't leave out any vital details, and only employ highly trained and skilled labor, and follow up with supervision and inspection from men who are paid to do nothing else but this. We believe that this is what our customers want.

We do whatever we can to have competitive prices, but because we have all the additional costs that are necessary to ensure that you don't have problems now and in the future, we are unlikely to be the lowest price. Redfern has invested in the establishment of worker training, education, quality control, supervision and inspection departments. Because we have raised the bar on our standards, our crews have to work harder and longer, than they would work for anyone else. So we have to pay them more to keep them with us.

Redfern Tree Service has opted for the quality approach to its tree business, rather than aiming to be the lowest bidder on each tree estimate. We are convinced that with the quality approach to our work, we will remain successful, because quality is what customers really want. The low price alternative results in enormous amounts of comebacks, unhappy customers, high cost for repairs and go backs, substantial reputation damage, diminished refferals, and ultimately the crippling of ones business.

Choosing Redfern Tree is the smartest decision you can make. It really is a no brainer. Quality workmanship with exceptional value is what we offer; it is a winning combination.